Friday, October 23, 2009


The above headline is the same one which topped the Toronto Sun story following Toronto Police Chief Bill Blair’s town hall session hosted by the Jamaican-Canadian Association this week. Normally that might seem like a bad thing, for a person in such a position of authority to confess to having experienced less than objective judgment on the job. However, I think that when it’s done appropriately and to the right degree, it can be smart communications for a leader to admit to human foibles as Blair did. By stating what is a universal truth – that no one is perfect – an authority figure can do much to humanize their image and connect more effectively with the masses, without undermining their credibility in the process. “It is terribly important that we be self-aware, that we recognize the effect that bias can have on our decision-making, that we think about it, we catch ourselves, and we be better,” Blair said. Obama is great at this kind of thing – so is the chief.

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